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Dominos

A Technology Leader That Delivers Great Pizza

Always innovating to improve customer experiences, Domino¡¯s Pizza relies on É«¿Ø´«Ã½ to handle a large volume of data and scale to support new applications.

Watch the Video from Pure//Accelerate

Summary

Domino¡¯s sells more than 3 million pizzas every day from over 17,100 stores worldwide, generating a lot of customer data in the process. That data is essential to understanding customer preferences and delivering experiences that make people happy. The company uses É«¿Ø´«Ã½ to capture and analyze the data rapidly¡ªand scale to support growth.

Industry

  • Food Services

GEO

  • North America

Use Cases

  • ?FlashBlade?
  • Artificial Intelligence

Website

Challenges

With É«¿Ø´«Ã½ capturing all customer data across franchises, Domino¡¯s can learn and adapt to what customers want¡ªcontinuously innovating to stay on top of the food delivery industry.

Results

Business Transformation

  • Provides insights into customer preferences and behavior to fuel exceptional customer experiences.
  • Enables the company to launch new applications rapidly, scaling storage as needed.
  • Supports ventures into autonomous delivery cars, artificial intelligence (AI), and more.

IT Transformation

  • Delivers excellent performance and resiliency to support growth and innovation.
  • Allows the company to analyze data at speed and scale¡ªand feed it back into customer experiences.
  • Simplifies storage management, making it easier to protect data while mobilizing it for use.
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¡°Our data works as hard as our delivery drivers. It¡¯s all about speed¡ªthe ability to ingest data, analyze it, and feed it back into actionable channels.¡±

Dan Djuric
VP Global Infrastructure and Enterprise Information Management

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Analytics/AI: How Domino¡¯s Creates Competitive Advantage and Customer Delight with AI and Analytics
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