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New Comcast Infrastructure Saves Date Night

Media and entertainment giant Comcast and partner É«¿Ø´«Ã½ save the night with next generation infrastructure that delivers great video-on-demand service and cuts millions in operational costs.

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Summary

When Comcast wanted to improve reliability of its video-on-demand service, it created a next-generation infrastructure platform using Kubernetes and É«¿Ø´«Ã½ Portworx?. Comcast can now quickly identify and address issues, reducing failure rate to less than 1%. After the early success, Comcast expanded the platform into other geographies and business areas including voice, networking, advertising, IoT, and online apps.

Comcast Keynote | Pure//Accelerate Techfest22

Comcast Keynote | Pure//Accelerate Techfest22
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Challenges

With a customer base of 53 million subscribers, even a low failure rate could affect hundreds of thousands of households. It is critically important that content is available and ready to play when subscribers are ready to watch. To address the problem, Comcast needed to modernize its video infrastructure, including persistent storage and monitoring, without adding management overhead.

¡°We don't mind taking risks to aggressively push our agenda forward, and Portworx has kept pace with us and embraced it. Portworx has been instrumental in our success.¡±

Paul Davis

Principal Engineer, Software Development & Engineering, Comcast

Results

Comcast improves video-on-demand experience using its Kubernetes and Portworx-backed as-a-service platform for observability to identify and resolve issues before they result in failure. With a failure rate below 1%, Comcast has expanded the platform to support voice, networking, advertising, IOT, and apps, delivering early problem detection and resolution across the company. Portworx requires no separate storage team to operate its clusters.

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