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The best clients, those who ask more of us, those who challenge us to use our scale to their advantage, to innovate not just for the sake of innovation, but with their needs and questions in mind, to move quickly and safely. We're doing more for you, doubling our service team, putting teams in your communities, and investing billions in service and solutions because you deserve more and more matters.
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All right, well, uh, good, it's the first time I've ever done this. This is great, drawing it. Um, so very pleased to introduce you, uh, Steve Algayer. Uh, Steve is, uh, many years in the industry. I no longer talk about decades. It's just, it's just not a part of my, my speech anymore,
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uh, but many decades in the industry, uh, and very deep experience in all things enterprise IT, but. Especially enterprise storage, uh, for the last 11 years you've been a major force at at 5E. He leads the, uh, global distributed infrastructure teams, and he really, uh, and as you'll see in the moment really champions, uh,
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innovation and operational efficiency across that enterprise. Uh, I, I think you all know Pier, you know, global leader in payments and financial technology and, uh, literally all around the world, thousands of financial institutions, millions of merchants, uh, in, uh, in over 100 countries. Now, by the way, Steve and I share a number of things, uh,
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in common. Not only are we obviously both in the IT industry, not only are we. Uh, you know, very engaged in infrastructure and storage in particular. We both hail from the New York area, right? And there's one other thing. So I've got a, a question for you.
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Sure. One of the things we share children or grandchildren, which are better grandchildren. All right, well, I, I, so far it's a 100 for 100. I've never heard an answer any different than that. Yeah, well done. Alright, Steve, so you've been a, uh, really Steve's been and,
02:07
and Pfier has been a great pure customer since 2019. Um, tell us a little bit more about Pfier yourself from your point of view and you know, as, as vice president of global infrastructure. First off, thank you for having me. Um, P5Ser plays a vital role in in the global financial ecosystem, right? We have.
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Clover, which is point of sale, right? We have Zel which moves money, right, um, and we actually hit with all our solutions into like all the US households, right, um, and we do about 25 million transactions, if not more, right, a day, um, so really good stuff going on there. My opportunity, right here, what I'm excited about, Charlie is.
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Driving innovation and scale resiliency, performance, right? And I know you know I got a couple uh X5s coming, you know, XLR 5s, I think they just got shipped out and coming to our data centers pretty soon, so we're super excited about that. That's great. That's great. What you know, I also know Steve that has some
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very tough bosses that he uh works for that have very high expectations, but, um, you know. And because of that, you know, one might think that, that, you know, that 5 serve would be a very conservative outfit and, and instead though you've really embraced new technology, you know, uh, so what, what has inspired you to because you're um undergoing a major transformation of
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your technology stack. What inspired you to do that? Well, with the team looking at new technology, right, didn't, we didn't want to stay with the same, um, technology, and then if you know, like 2019 we start, right, we got two storage arrays, right, right, right, right, and you go, hey, let's see if this works,
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right? There's so many positives out of it, um, and it works, and now, um, we're expanding globally, right, um, so it's pretty amazing. It's, it's about being agile, efficient, right, ready, fully ready architecture, that's what um we like.
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Evergreen, Come on, yup. How much money have I spent over the years? I mean 5 years, right, for migration services, host-based migrations, right? Um, so that's super. And the other big key.
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It's inclusion of software, right? No, TLA everything's there. It's, it's a wonderful thing. It's innovation without complexity, right, so, right, so I, I know that, you know, in, in some ways your team and your life. Uh, is, is, uh, maybe not dominated, but, uh, you live in constant fear of outages.
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So what, what, what convinced you that working with, you know, one of the newer vendors, uh, although in storage moves slowly, right, but one of the newer vendors in, in the environment, one that you didn't have experience with, you know, 56 years ago, you know, to move to, uh, with a pure solution.
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Look, I think it was our shared commitment, right, to, uh, reliability, performance, and up time which are key to operational excellence, right? Foundation, um, simplicity migration which I just mentioned, right? Once we get on to Pure we're there, right? No more host space migrations,
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no more, but that so and the other thing, Charlie is the trust relationship that I have with the account team. These guys been here with me day one, That that's just the best to my office, way too much, but that's a good thing. Um, it's a good thing.
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As long as they're in there, you know, not for the purpose of a failure, uh, that, that's a good thing. I still remember what you mentioned to, uh, your, your, uh, well, your current and former boss, um, you know, guy, uh, when he said Charlie, you know, it's, it's great to see you, known you a long time.
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But pure, I never, never heard of them, you know, how come? and you spoke right up and you said, well, guy, that's because they never fail, so you never hear about it. So uh we definitely appreciate that. Uh, actually that's.
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So we've been talking a lot about data management, simplicity, efficiency here, you know, how does that align with, you know, the goals that you're trying to achieve at at P5Ser? Yeah, so it aligns us perfectly. We have over 100 more incoming arrays, um, you know, and what that does,
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we're looking to, you know, globally automate things, routine tasks, the robust APIs, the capabilities that it could do. That's what we're really looking at. We reduce our foot storage footprint by 75% by going over to Pure, right, uh, which has a significant impact to our space,
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cooling, power, uh, for our facilities. So that's been an awesome experience, right? Great, perfect. Now, uh, something that, uh, you know, we all live with, you know, in, in every company, every day is the risk of cyber cyber threats, uh, you know, and it's everything from data exfiltration to ransomware,
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which is now a new form, another form of ransomware. So why don't you talk to us a little bit about that? Sure, well, it's a top priority for the firm, right, um, you open up a paper, you could read stuff happening every every day out there, um. But we have taken a layered approach,
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Charlie, right, for protection, um, and one of the first things we have, we have pure safe mode, right, snapshots immutable, um, that's a critical first line of defense, um, it's been outstanding. We're able to recover quickly if need be, um, so it's just great alternative, like I said, layer approach, right, so we have multiple things protecting the environment.
07:56
Excellent clients data. Well, and, and we certainly appreciate working with you on that and speaking of which, I feel like in some ways, although I mean you live through it day to day in some ways, you know, I know our accounting but even I felt like I was living through the decision process over the last couple of years with you. I mean it was a big shift for you to go.
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Um, you know, to a pure dissent, right? And, uh, there are, there are many relationships that let's just say across the board, inside and outside that that upset. What allowed you and, and how did you get through it because I, I have to credit you a lot right with with driving this through in the organization.
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How did that take place and you know you talked about guy, right? Guy question me like, you sure you wanna do this? And then I go, absolutely it's the right decision to, you know, to go at this time, right? So it was a bold decision, you know, it's infrastructure at scale,
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um, we, we bet on the modern software driven architecture that you have, um. And then with the flash ray, flash blades, and the, and the new rays that I keep talking about coming in, um, that's gonna help us, uh, do a lot, big performance. We got a lot of projects that we'll talk about later.
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Um, but we have improved the performance and reliability going to pure spin I and my team's focus now. Is on other initiatives, right, automation, um, looking at other things right besides managing day to day, um, stuff. So, so we gave you time back that's right, uh, with your most critical people. That's right,
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right. So then what are they gonna do? What's next? What's next for what's next for P5er? Well, we got a lot going on, right, um. Looking at expanding containers using port works, um, real-time fraud analytics with Splunk, that's what our,
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uh, new arrays are coming in. We're gonna set up a new environment there. Um, we're voling towards automated moder enterprises, Charlie, so it's just a lot going on. Um, we love the partnership that we have, um, I think, and, um, they deliver.
10:04
Excellent, excellent service to, to clients globally with using Pure. Well, we really very, very much appreciate the partnership and, uh, uh, I, I wanna thank you for joining us on stage. I wanna thank Phi Serve, uh, the team for everything that, uh, for the partnership that they developed with Pure.
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I'm also very excited to share and we'll see that, uh, a little bit later that we're gonna be honoring Phi Serve with this year's Pure Visionary Award. Uh, they really, yeah, congratulations. Thank you, yeah, appreciate it really a leadership approach to uh to data management in a, uh, financial environment. So thank you very much,
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Steve. Thanks pleasure having you. Thank you, thank you all.